Blue Cross Blue Shield Reviews
3.74 / 5 based on 1038 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
The Blue Cross and Blue Shield Association is a cluster of companies offering health insurance products to residents of the United States and Puerto Rico. It is made up of 38 different independent companies located in the United States, all of which operate under either the full Blue Cross and Blue Shield name, or one of the permutations of it, including Blue Cross, Anthem Blue Cross, Regence Blue Shield and Premara Blue Cross.
Company Information3350 Peachtree Road, NE
Atlanta, GA 30326
Last Updated: 2020-08-11
Company Reviews (1038)
Worst Health Insurance Ever, June, 2016
BCBS of NM bought Lovelace with whom I was insured and I was assured the coverage would be the same. This company attempted to force me to have surgery done by an incompetent doctor instead of allowing me to go out of network to a qualified surgeon as my urologist/oncologist recommended to them in writing. I changed to United Health Care and have been happy. The people that work in their claims office are incompetent. You get a different person every time you contact them and you get a different answer as to why your claim has not been paid. This is not the old BCBS from a few years ago. These people are Some of the worst in the health care industry.
TERRIBLE won't cover anything, May, 2016
Why waste your money I have a premium plan and anything I get prescribed gets denied. they are legal thief and liars I pay 1200 a month for nothing go elsewhere terrible !!!
Never Again, February, 2017
I've had BCBS for years. Never had a problem until coming to South Carolina. They denied a claim for 6 months without reason, just sent a denial, and finally when pressed - claimed I wasn't a covered individual. Strange considering they had premiums from my paycheck for 9 months...finally when called on it, claimed that the new reason was the lack of an "&", i.e. the claim was submitted to BCBS, not BC&BS. Well two of those initials are correct.
For inauguration day, they announce that effective 1/1, they would no longer cover certain medications I was on. And go figure, those medications were working. Had they told me during open enrollment - I would have investigated another option - now I cannot for 12 months. Let's not even go into the fact that they notify me that they stopped covering items the day the coverage year started not in advance - but 3 weeks after the fact, and 7 weeks after my coverage decisions were final for the next year.
Instead, they require me to take an alternative, which caused an adverse reaction that nearly put me in the hospital. So, off that medicine - on to another one.
Tell my doctor the new medicine is covered - and 12 hours later at the pharmacy, it is denied. Instead they suggested 1) I should go back on the prior medicine...the adverse reaction will eventually go away. 2) I should take another drug - which I am already on. I point this out, and they suggest I take more. I point out I am at the FDA maximum dose, and they suggest, I should still take more - these maximums aren't really limits.
So, right now they are refusing to cover a different medicine until I go back on the other medicine. After all, it is MY FAULT I am sick.
My Doctor and I have filed an appeal - BCBS says 3-6 months before a decision. I can't help but feel like they are hoping I will just die before they have to provide coverage.
The worst insurance company, June, 2016
The coverage is very expensive and don't cover anything. They will always argue about coverage and will try to get away with it. I feel not safe being with this company.
Horrible Service, January, 2017
1. They won't change your address even if you put it in writing and mail it.
2. They terminated my insurance after a member service representative informed me I was renewed.
3. I never got a call from a supervisor as I told I was going to .
It is to painful to go on. on Just plain insensitive ,horrible and out of integrity.
Poor Customer service/long waits, March, 2016
I've been hung up on. Yelled at. Transferred countless times across their departments. I have to get my ID number every single time I talk to someone, and I usually have to talk between 5 different employees just to get a simple answer. I'm stuck with BCBS, but damn they need to improve how they handle and treat customers that call in.
Worse, lying, expensive insurance company, March, 2016
They are over priced, and the suck at communication. There deductible is super high that why they don't have to pay. When trying to file my claims I called and the agent told me to go online and get the claim form. I filed my claims twice and they sent me a rejection letter twice saying my information was incorrect, When calling again the agent told me they changed the paperwork and to file you have to take it to were you got your stuff done and have the doctor sign. When doing that (took me two days, since I work 6 days a week and had to travel all around town, and figuring when they work to get them signed), the agent gave me her personal email to send her the information which was the beginning of December. She told me to allow 30 days to file. I got in touch with her in January wondering the status, she said she had to file the docs again because the computer didn't scan them in correctly, and again wait 30 days, I called in the beginning of February, she went on to tell me that her computer crashed and lost all my info, (which it could have happen) that's why she didn't reach out to me, if I could resend her all the claims again, and wait ANOTHER 30 days, In the beginning of March I got in touch with the agent and she told me that two of them went towards my deductible and the other one was paid. When asking for her to give me a statement so I could file thru my secondary insurance, she told me that's not necessary, and I told her if you were secondary for another customer wouldn't you want prove the other insurance didn't pay? She didn't get back to me for 10 minutes, so I called and talked to a different lady, and she sent it to me in 5 minutes. The original lady sent the paperwork the next day in the afternoon.When I tried to file the two claims that went towards my deductible, my other insurance was asking why was the claims put in March 2nd. So this whole time they were lying to me saying it was put in. When on record it was put in last week.
SERVICE SUCKS!!, April, 2017
I have been having some troubles with ordering prescriptions. The pharmacist wants to charge me 400 bucks after my deductible has been made. I have contacted BCBS several times and nothing has been done. They told me they would have it fixed yesterday, but no one called back. I left 3 messages yesterday with the case manager. Can you help? Any suggestions?
Case manager: Bonita Valles
case number 4769-20MAR17
So, as you can see, the case started on March 20th, but I actually called them a few days before that and they gave me an incomplete case number. I have psoriasis and it gets worse when I can't get my meds and if I get frustrated! Well, I AM FRUSTRATED. I am at the point where I need to get lawyers involved or go to channel 12 or 10.
Worse customer service than the cable company, March, 2016
I decided to switch my policy this year with BCBS, because the policy I previously had with BCBS increased by $90 per month and the coverage was not as good. I did it through the exchange, never received a bill, never received insurance cards, it takes over an hour to get a hold of anyone. Generally they cannot find my info. Next year I will be switching to another company this is outrageous!!!!
Stinks, February, 2018
Had my meds covered last year. Now came this new year they will not cover it. (Was covering butrans now they do not want to) want to put me on the most deadliest med fentanyl and they will cover it. First of all I WILL NEVER GO ON THAT MED. I HAD A BROTHER IN LAW LAST YEAR ALMOST DIE ON IT. When time comes I will be looking for another insurance if they do not cover it. So anyone out there reading this DO NOT SIGN UP WITH BLUE CROSS BLUE SHIELD. BUNCH OF LIERS.
Definitely a rip off., November, 2017
We pay way too much each month for coverage that has a $4000 deductible. They adjusted my Doctors visit and saved me $1.07. Really one dollar and seven cents. Pathetic insurance, it should be against the law.
Don’t waste your time with this company , December, 2017
My wife and I have been members with BCBS for over 6 years now. Mind you, I pay extra every month to ensure 100% coverage in network minus copay. Reason for unsatisfactory review: My wife whom is now 9 months pregnant was having early contractions around 27 weeks in which her doctor scheduled her a visit to go to the hospital and have some testing done. Nothing to outrageous, just some blood work and monitoring of the babies heartbeat. Next thing you know, I get a bill 2 months later for $350. I call BCBS about it and they claim the testing was “not justifiable/experimental “ in which is why I am being billed for it. It was recommended that her doctor send in documentation stating why the tests were done but to no avail. I’m now being asked to appeal the charges which according to my coverage, should already be covered in the first place. If you got plenty of time on your hands to run around and file appeals for coverage that your entitled too, than BCBS is going to be a great fit for you. It’s not about the money, it’s the principle behind it. Be aware when you sign up for coverage that what your doctor “recommends” for your best care may not be covered under your policy that claims 100% coverage.
they try and deny everything, December, 2017
If they can deny it they will, even when I had referals to other Dr they still deny it and it an argument to get it done, not customer friendly at all!
They suck, November, 2017
This insurance company used to be good,not so much anymore.They just want to receive money for little return.Will cancel asap.
They are horrible, July, 2017
If you can avoid insurance thru BCBS I suggest you run. I broke my foot they processed the claim and I was billed 1 year ago and paid over $500 out of my pocket. Six months later they said we made a mistake you were suppose to pay more and a year later I am having to pay $500 more because they made a mistake from the beginning. I have filed my complaints and they do not care. They will not admit when they are wrong and make it right for those who pay their bills. Horrible....
Horrible Coverage/Service, March, 2017
The website is horribly complicated. It is impossible to find out what my plan covers or dose not unless you have the medical codes for everything and you call in. The customer service is slow and I have been told completely different things by different representatives. Every time you call customer service be prepared to spend 40-60+ minutes on the phone. Even if its something simple.
Self plus one - same cost as Family, May, 2016
I switched from Family option to Self plus one and the cost is 12 dollars less a month! Unbelievable! And they advertise this as something new! I have been paying 460dollars plus my company matches the same amount - so almost 1000 dollars for no 12 years! Premiums too high plus deductible. Cannot wait to change the provider in the open season.
isitusal, December, 2013
I took the best policy offered by my employer because I am a cancer survivor and testing is expensive. I also am being treated for depression and the meds I am prescribed are very expensive. However, the cost of just under $105.00 per week is to hard to keep up with along with my co-pays.
Cost is too high for the amount of coverage., January, 2018
Every year my premium goes up and my coverage goes down. Yet, the high executives at BCBS get bigger raises and bonuses each year. After my daughter graduates college, I will change to another insurance company!!
Terrible!, November, 2017
We’ve had nothing but problems with bcbs since we signed up through the marketplace. We are constantly on the phone with customer service even speaking with supervisors who don’t seem to know what’s going on. Even though we’ve made our payments on time they keep saying we didn’t pay or we owe more and then get a refund check in the mail. We called to see why and they didn’t know said it was bc we canceled our dental plan... well the next month comes along and we get a letter saying we owe for 3 months now! We call AGAIN to see what’s going on and after being on the phone for hours they have to call back tomorrow bc they need to review everything more and get back to us... really. We only have bcbs bc we are a small business and they are the only company we can use. I’m to the point where I’m about to cancel and just pay the government penalty so I don’t have to deal with their BS anymore
Evil company , July, 2017
Money hungry, evil corporation!!!! Wouldn't have you if I didn't have to. You are what's wrong with America! Shame on you!
wish there was a zero star, August, 2016
My brother was in a horrible car accident had 7 surgeries and now he is in rehab hospital Dr recommended at least a month in rehab, after 5 days of rehab Blue Cross said he is ok to go home after there retarded DR McKinsey read his medical records , stupid Dr it is obvious you never went to Med school MY BROTHER CAN NOT WALK OR TURN ON HIS OWN HE HAS TUBES HANGING OUT OF HIS STOMACH, HE CAN BARELY MOVE 7 SURGERIES STUPID DR McKINSEY A 5 YEAR OLD COULD HAVE LOOKED AT HIS MEDICAL RECORDS AND UNDERSTAND THAT HE IS NOT WALIKNG OR MOVING,I WILL MAKE SURE EVERY NEWS STATION GETS AHOLD OF THIS, YOU SURE ARE GOOD COLLECTING YOUR PAYMENTS
Bcbs, April, 2014
I was a member of TRS Active as a teacher. Since I took early retirement, I do not qualify for their continued insurance even though I worked 20 years. Their policies are way too expensive for me now.
over priced and worst customer service ever, December, 2017
A short time after beginning our policy with BCBS our policy was fully subsidized by Obama Care. We weren't asked if we needed help nor did we ask for any assistance. When i called to find out what we weren't being charged i spoke to 7 different people between market place and BCBS before getting a straight answer. The cover was crap but i wasnt going to argue about a free policy. Recently they decided to change my policy or enroll me in a new policy without my consent. The new policy monthly premium is $1400. for $1400 a month I can comfortably insure my family of 4 without BCBS. I called to cancel the policy and was treated so bad i could barely stay on the phone. The phone call is recorded on my end and i wish i could upload it. they couldn't talk me into keeping the policy or changing to a different policy that was more expensive so they decided to hang up however the guy was to stupid to figure out how to disconnect the call. I recorded him saying "this guy isn't going to choose a new policy so i'm trying to hang up on him but it won't disconnect" He had to get someone to help him end my call. Called a second time after having already been on the phone for 30 mins and had to be transferred 3 times before talking to a guy who said he could help. Very nice guy possibly a manager. ultimately he could not help but he stayed on with the lady he transferred me to just to make sure everything went well. She was very nice and got the policy canceled and assured me I would not receive and further charges from BCBS. Today they took $1400 from my account without permission. So I had to call the bank and report fraud on my account and now might have to close a business account I've had for over 10 years. I will tell everyone everywhere as long as i live of how BCBS treated me through all of this. What a real piece of junk business to treat people like this. I hope this post stops even one person from signing up with this poor excuse for health care coverage.
Horrible health ins, October, 2017
Fep bc bs basic plan, This is doesn't cover squat for prescriptions, they need prior authorizations for scripts so often I've never had worse company, they have a hidden deductible that's called something else in order to fool you. I can't wait to be done with it
Complete and utter DISASTER, June, 2017
I'll take the penalty and pay out of pocket. More stress than most anything else dealing with these incompetent reps and they NEVER get my billing correct.
Horrible and Worthless, November, 2017
My neurosurgeon arrived at the decision I needed surgery because I cannot feel my legs. It’s caused from a disc pinching nerves. Twice he submitted for the surgery and was denied both times. Each time he submitted doing it a different way to save money for them. Even talked to them and expressed the urgency of the surgery still denied. I have went through physical therapy and I had one steroid injection which I had allergic reaction to and nearly ended my life. My doctor has all the test showing surgery is only option to get me back on my feet. Nothing else helps. Insurance doesn’t care they say no. I’m 35 and stuck in a bed and in pain constantly. I’m missing out on my children’s lives because I cannot function. I was forced to get this insurance because it was my only option . I pay triple what I paid through my job for this worthless insurance and they won’t do what my doctors see as medical necessary. My doctor has gotten so mad and red faced saying himself they don’t care about the patients they only care about their money. What’s the point in having and paying for something that doesn’t care about your well being or giving you the coverage you’re paying for. They are worthless, heartless, and a crooked company. Don’t waste your time or your money on this insurance they will not help you when you need it no matter the circumstances.
Crooks, July, 2017
I paid my premium 3 and 1/2 months in ADVANCE!!!! They lost the premiums, allegedly. Canceled my insurance with no notice, then canceled NEXT YEARS!! !! We have no insurance, They found the mistake, uhoh sorry. It we won't fix it. Can't a lawyer around here that doesn't work for them,
Not Transparent, not trustworthy, April, 2017
15 yrs with them, with individual coverage. I would have quit them long ago, but sometimes you fear what u don't know, especially because this is about my health. Finally quit because of Medicare age. I cancelled prior to going on Medicare but they withdrew a payment from my bank anyways. Automated payments work for them, but they can't return my money by direct deposit. Don't have it yet. Not transparent because their website doesn't tell me about what is covered, never has. If I ever questioned what coverage I had, they took many calls before sending me any info. Last time they sent me coverage info for an Affordable Healthcare Plan, but did not cover me as such, denied claim. When I call about prescription cost, they tell me it will cost so much, but at the pharmacist it is a different cost. Prior to the Affordable Healthcare Act, my premiums went up 50% in 2 yrs. While AHA was being negotiated, it only went up 1%. Interesting at best! After it went up, this last yr it went up 14%, $130 more each month. I thinks it takes a long time when calling because they have so many options and plans that even they don't know what's going on. Not transparent on coverage, not trustworthy on many things. Glad it's over. Everyone deserves healthcare, and it should be single payer.
denied life saving surgery, March, 2018
I am seeking any way I can to get the word out about insurance companies giving death sentences to women diagnosed with Ovarian Cancer. I have Horizon Blue Cross and Blue Shield N.J. health insurance.
Three and a half years ago (October of 2014) I received a diagnosis of Stage 3 Ovarian Cancer.
I began treatment with IV chemo, surgery (complete hysterectomy) followed by more IV chemo. By June of 2015 I was in remission. I was in remission for two years. Two weeks before Christmas in 2017 I was told the cancer was growing. It had now spread to the liver, spleen and diaphragm. My doctors at Cancer Treatment Center of America, Chicago told me my best (and only option quite honestly) is a procedure called HIPEC Surgery. Without this procedure, the cancer will continue to spread. Our insurance pre-certification was submitted and surgery was scheduled for Tuesday, March 20, 2018. On Friday, March 16, after a day of pre-op testing, BCBSNJ notified the hospital the claim was being denied. This was an hour before everything shut down for the weekend. The reason? BCBSNJ is calling it experimental. This procedure was approved by the FDA in 1999. Two appeals have been filed and denied.
How can they say no to a life-saving operation that has been performed for 20 years?! I have spoken to others who have had the same diagnosis, received the procedure and are living healthy lives today. So yes, there are insurance companies that do approve this.
My husband and I are middle class people. He has worked for the same company for 38 years and always thought his insurance would be there when he needed it for either of us.
BCBSNJ needs to update their coverage! Please sign my petition and share it. Ovarian Cancer is a devastating disease, but there are procedures that can eradicate it. Insurance companies should be in business to help save lives – not condemn women to a death sentence because of outdated policies!
I do NOT recommend , July, 2017
If at all possible, never buy this insurance. Their customer service is the worst around. They never communicate with each other, one person says one thing then another person says another thing. And they are always, and I mean always hanging up on you; then why ask for a call back number ? Damn cowards! You take our money and give crappy service in return .
The Worst I have had in 30 years, January, 2018
They arbitrarily cancel your policy for "none payment", the refer you to doctors, MRI clinics and then deem them "Out of Network". Some Doctors will not even take you on anymore if you have Anthem Blue Cross. Their customer support line connects you to a day care center.
Unprofessional customer service, January, 2018
My plan was changed without my consent. they charged me 500$ without letting me know. The agent who spoke to me on the phone was slow and unprofessional, made me wait more than half an hour. Issue still not resolved. For sure going to file complaint.
Negotiate prescriptions poorly, November, 2017
They regularly renegotiate prescriptions and generics can cost $15 one time then $100 the next! This makes it difficult to budget for your healthcare. Why is a generic $100!
It sucks , October, 2017
Pay doctor 160 they say owe 190 and apply 102 to deductible. They deny medications. They aren’t helpful with customer service. They are worst insurance ever
Unable to receive allergy prescription , August, 2017
Blue Cross Blue Shield has decided to play doctor, instead of letting the doctor treat the patient. I had an allergy nasal spray prescribed by my allergist and BCBS denied it, even after my physician submitted the pre authorization paperwork. I've had other meds in the past that did not agree with me, I tried a sample of the medication and it worked well, but the insurance company denied it. It took a week to find this out, in the meantime, I've been suffering from allergy symptoms. I pay over $4,000 a year out of my check and my employer pays more than that. It's not right that I can't get the medication I need, especially when I pay such a high cost for the coverage. Why should I pay for it, if I can't even use it?
Complete waste of time and money, July, 2017
I have Blue Cross Blue Shield Neighborhood Network. This is the absolute worst Insurance I've ever had. I've called over a hundred doctors in the valley and nobody takes this insurance. I am stuck with it until the end of the year. My recommendation is find somebody else anybody else!!
What is Wrong with our Country, May, 2017
I have employer BCBS health insurance and pay a good amount monthly. I was in a automobile accident and had neck surgery, I will have to pay back out of my settlement (subrogation) what BCBS paid to my medical providers, I have no problem with that but they paid the hospital the full billing amount from the hospital of the surgery $90K plus without taking any discounts, I have tried to call and ask why since even the hospital has never had this before but they won't give me any information. They knew I would have to pay them back so they did this even though this will take most of my settlement why do I even pay for insurance. I had neck surgery prior with BCBS as my employee sponsored insurance and they took at 69% discount so why now you just want your profits because you know we can't do shit about it, hope your family has this problem one day.
Don't waste your money, March, 2017
BCBS MS used to be good insurance. Now, you'd better pray you don't have to use it because all they have to do is not approve any treatment plan your doctor provides. They don't give a reason why, (they don't have to) the answer will always be no. Not to mention your deductible goes up every year with the price per month. It's so nice to pay over $500 per month for a plan that you can't use. Don't waste your money.
Robbing their customers, March, 2017
Ridiculously expensive and they cover nothing with a 7,000 deductible just for 1 person. If I got sick just paying the deductible would make me go broke. Yeah I have a health savings account but I cant afford to put more than $50 a month in so what is the point. It will take me 14 years to reach the deductible amount.
Dishonest and Very Stressful, January, 2017
Last month, I noticed an increase in my premium so I called customer service. A seemingly nice lady told me it was for 2017. I asked if it was for 2017 why did I have to pay one for 2016. The customer service representative had told me that it was a mistake on their part to charge me early. AND that next month in Jan I would only need to pay my 2016 payment price in order to off-set the Dec increase mistake, that after Jan I would resume my new increased payments. To begin with, Blue Shield gave 0 warnings on an increase. I received no emails/mail!
NOW, just got off the phone with another representative, a male this time. I saw that my payments this month were still for the new 2017, so I called to see why. The representative this time was Unhelpful, He was confused most of the time, kept repeating the same information to me even after I told him several times that what he was telling me had nothing to do with my questions. It was Stressful. The guy told me in the most round-about-way why I must pay my 2017 premium this month, and repeatedly kept avoiding my concerns. According to the new representative, the other representative I talked to (the lady) was WRONG! You pay a month in advance. I am new to insurances, so this may be the correct, maybe this guy lied, I don't know. But someone lied to me. And I wanted someone to look into my conversation with the lady. I asked him if Blue Shield records conversations, he said yes after several attempts to avoid this question. But here is the best part, my previous conversation with the lady was NOT recorded. How convenient. He said he looked it up and doesn’t see a recording. She didn’t log in her location at the time. They can't trace the call without that or without a confirmation number which she NEVER gave me. This played out too conveniently and is disgusting how they dealt with it. It's about more than saving a few dollars now. At this point this is all about what's right and this is not
I've learned I should pay a little more out of poc, December, 2015
I'm still seeking insurance that fits my budget.This company has good coverage but am paying a higher premium than I need because I don't have serious health conditions.
health coverage, December, 2013
While we have been happy with this coverage, our new contract with BC through work has gone up. My contribution to the program would be over $1100.00 per month. I only make $1400.00 a month. It is no longer feasible for me to carry this coverage.
I always thought this was the best, December, 2013
but the monthly premiums are expensive and now that I am on senior care it seems to cover less than it once did.
horrible, November, 2017
they wont cover my gel injections ,this leaves you with no choice but to be in pain, pls dont let me start about trying to talk to agents no one has the same answer's
NO WAY TO REACH ANYONE WITH KNOWLEDGE, September, 2017
Getting through their automated voice recognition phone lines requires skill and cunning - it seems designed to deter people from calling back by always sending you to the wrong department. Its voice recognition completes fails on every accord. When you do get someone, they will have a VERY thick accent which will make it impossible to at times to understand (again, it seems designed to deter you from seeking any help from them). They will often send you to another department, at which time your call will be dropped (about 70% of the time). On your 5th or 6th call back, when you are frustrated and at wits end, the employee may just hang up on you (but you are actually grateful, because they didn't keep you on hold for 10 minutes listening to insipid music, only THEN to hang up on you). But hey, at least their rates are insanely high.
Time4 to do ANYTHING, September, 2017
Every time I need to call Customer Service I have to plan on spending AT LEAST an hour. Navigating menu's, getting someone on the phone that doesn't know crap then being transferred to someone else and going through more menu's THEN, GETTING DISCONNECTED. Today, I'm trying to simply find a new doctor and the online search listing that results after I put in the specialty criteria lists a whole lot of doctor's, none of which are the one I am looking for. I call and the ONLY option is to give me the list on the phone. They can't email it and she tried to send me to someone that might be able to help and of course, I GOT DISCONNECTED. I had Kaiser, wasn't especially pleased and moved to Blue Cross and they are MUCH worse!!!
Decent coverage but controlling, September, 2017
They switched my medication without going through my doctor due to it being cheaper for them. The new medication is not as effective and they declined my switch back to the old medication. Currently appealing it.
Horrible!! Robbed me blind!!!, July, 2017
I wasn't eligible for Medicaid anymore so my only choice was Blue Cross Blue Shield. I'm unemployed, stay at home mom. My husband only makes 2,000 a month. We have two kids. My monthly premium was $70!!!!! And my deductible was $6,400!!!!! I was having to pay the monthly premium PLUS EVERYTHING out of pocket. I call to talk to customer service and all they can say is "I'm sorry you feel that way". How the hell can anyone survive on that?!?? I could hardly pay the monthly bill much less all that out of pocket. 100 dollars a month to see my doctor, and medications that costs hundreds. How can I afford that ?!?! It's insane!!! So now I'm back to square one with no health insurance because I can't afford it!!!!!!
INCOMPETENCE , April, 2017
This is the WORST insurance company I have ever seen!!!!!! They complicate the most simple things such as picking up a monthly prescription. There is always some sort of complication that can never be solved immediately or even in a reasonable time period. These issues are repetitive, this insurance company is the worst. I do not recommend to anyone!!!! This is the absolute worst insurance option and I cannot wait till the day my parents are done supporting me and I can find a more suitable, competent, efficient insurance company. Blue cross blue shield, Florida Blue, or whatever else you wanna call yourselves: YOU SUCK and deserve every horrible review you have gotten.
Do not get this insurance!, April, 2017
Why am I paying for a monthly insurance when they hardly cover anything?
Any analysis done for either my wife and I cost us $200+ any Co payments.
So terrible, April, 2017
The stuff they put me through has to be illegal. They lie and don't cover anything they say they will
BCBSGA is the absolute worst, March, 2017
Since mid-January, with dozens of calls (hold times over 1 hour, with no resolution; multiple emails; and written complaints), we have tried to change our PCP to an in network doctor. The one assigned is 2.5 hours outside of Atlanta. After 2 months, still no resolution. We can't even get them to put in writing for us that there system is broken, and we have approval to see this doctor. The customer service transfers us around, takes notes, tells us they will call back, never call back, then it dies. We resurrect it every week. The latest is this: we called a ton of ENT specialists listed on their site, and NONE of them take BCBSGA now. Shocking, I know. BCBS even SENT us the list. OUT OF CONTROL!
ok, September, 2015
lot of denials for medications even though I am a physician and answered all the questions.
way to high, December, 2014
it was through my work which was my family owned business.my father past in July of this year and now the business is closed.
Guilty of neglect , December, 2019
BCBS uses Accredo & Express Scripts to administer prescription medication. For 16 months I’ve been taking Humira injections for crippling Arthritis, which helps me to live a somewhat normal life. I order my medication monthly and receive confirmation of my home delivery date. I have not really had a problem with receiving my medication until this month 12/2019. I ordered my Humira around the second week of December and received an email confirmation that it would be delivered to my home on 12/27/19 which was cutting it a little close to my scheduled injection due date of 12/29/19 but with the Holidays I understood. Now comes the problem, on 12/26/19 the day before my medication should have arrived I received an email stating my order couldn’t be shipped because of review and needing a AP. Now this mess will take a week or more to get sorted out causing me to suffer in pain while waiting. Arthritis is not a joke and can literally make your life hell on earth. I am extremely upset and disappointed in Blue Cross Blue Shield insurance company for requesting a review and PA a day before I should have received the medication that allows me to get out of bed and lead a somewhat normal daily life. Sadly only missing my scheduled injection time by a day or so has a sufficient effect on my joint pain and fatigue. If my medication is delayed a couple of weeks because of BCBS I will be in great daily pain, fatigue and stress, just getting out of bed will be almost impossible. Thank you Blue Cross Blue Shield for being such a great insurance provider. Please don’t respond to this message with how sorry you are for me that this has happened and offer me a number or email address to contact because you’re apologizing will not do anything for my pain and suffering due to your neglect.
Worst insurance ever, March, 2017
Worst insurance ever. Deductibles are ridiculous they won't cover anything the insurance just sucks no matter what people might think this insurance covers nothing worthless thank God my wife no longer works for Huntington and I only have it for 60 more days and I can get out and go back to HAP
Is not worth it, March, 2017
So expensive without covering basic needs. I couldn't covet extracting my wisdom teeth although it was really painful, caused me sharp headache and prevented me from performing my work.
i detest this co but it is better than my last, March, 2017
Clear your entire day if you need to get info from Empire BC BS. It is VERY expensive insurance, you do not get to see the doctors you would like to see (HMO) and dealing with customer service is frustrating at best. You remain on hold forever and are transferred to three different people who put you on hold forever and it leaves such a bad taste in your mouth.
insurance through employment benefits, December, 2015
had bcbs for past 35 years. Now that retired and on cobra time to find a cost efficient insurance. We require prescription coverage.
Insurance was still too expensive, July, 2015
We are moving from Texas to New York in a couple weeks and we need to get on a different (hopefully cheaper) insurance plan.
love the coverage hate the cost, November, 2014
title says it all... have it through employer... going to retire and have to now self pay at over 650 a month for one person... it is highway robbery ... even though the plan covers everything I need I haven't found a policy that matches it yet... so disapointed with the price
Blue Shield Special Care, October, 2013
I love having Special Care Because I don't earn enough to afford anything else. Now that the affordable care act is coming in to play, I am losing special care which covered my hystorectomy 100%. I just hope I can find something very similar with no deductable and let me keep my family doctor
Need Health Coverage, October, 2013
Turning age 26 years of age on December 11. 2013 and will NO longer have coverage under my mother's health insurance policy.
I need some kind of coverage before I am aged out of her health policy with her employer.
denied coverage of needed surgery , January, 2016
Currently Blue Cross Blue Shield is denying my wife coverage of a necessary surgery that could keep her out of a wheelchair in the future. Their initial reasoning has the surgery not necessary. The surgeon and her personal doctor seemed to differ with Blue Cross Blue Shield's initial assessment. We have requested her records and been told that it takes 30 days to get them to us. Her surgeon has also made appeals. But they are still won't cover it. Now they are stating that she hasn't gone through physical therapy or taking cortisone shots. But she has gone through physical therapy and it was stopped because it only perpetuated the problem she is also allergic to prednisone which has some of the same chemical compound of cortisone. Yet they still deny coverage. I recommend finding a company that has a proven history of covering necessary surgeries. Or you could be left out in the cold like we are now.
Lack of Support, May, 2016
I have a visa interview at the French Embassy on 18th of May. Today is 11th of May. The embassy requires a letter from the insurance company confirming that my policy covers emergencies while in France.
I called the customer service. The guy confirmed that the letter will be sent to me by mail and will take at least 7 to 10 BUSINESS DAYS!!!
- I asked if there's any way I can get it before 18th (the interview date)?
* No. Sorry.
- Can I pay the cost of faster mailing system that can guarantee the letter delivering before the 18th?
* No. Sorry.
- Can the letter be sent to me by email? since you say it is now ready?
* No. Sorry.
- Can anyone take a picture or scan and text that letter to me for my urgent need to it?
* No. Sorry.
- Well. My entire travel plan is dependent on the Visa, and the Visa is dependent on a letter from you. My travel plan might be messed up due to your slow ten business days mailing system, and you still insist not to send this letter via email??!! Are you telling me that I have to purchase a new travel insurance policy to be on the safe side?
* Yes. Sorry.
OMG.... WTF???!!! How professional is that? how respectful to the customer? I'm not blaming the customer support guy. But the company stupid policy. If this letter meant to be sent to me? why the hell it cannot be e-mailed to me (especially for such matters)??!!!
Beware all this is junk insurance, January, 2016
I purchased blue cross blue shield anthem pathway as a private plan I've been on this plan a month now for the last three weeks I have been trying to see or find a doctor that's listed in there provider directory spent over 30 hours on the phone with blue cross very nasty they leave me on hold for hours all providers listed in there directory when I try to make an appointment I ask if they take blue cross pathway they all say they do but will not touch anything blue cross pathway on it some of the listed Drs offices stated that this is a thrash plan they write everything off and do not pay therefore we chose not to accept it I call blue cross back for help and after many hours of no help and rudeness they give me more provider Drs on there bs list.still same problem after 3 weeks no one wants to touch this junk insurace plan. This is not cheap for me I asked for the best plan and this is total junk I received, this is a total scam
costing to much monthly, November, 2015
Can not afford this blue cross and blue shield any longer. $23,000.00 yearly is to costly for us.
SHAM ON BLUE CROSS BLUE SHIELD, August, 2014
BLUE CROSS BLUE SHELD MORE THEN DOUBLED THEIR RATES, AND OFFER THE WORST INSURANCE COVERAGE EVER, THEIR DEDUCTABLES ARE HIGH, OUT OF POCKET HIGH, WHY HAVE INSURANCE WHEN YOU PAY FOR EVERYTHING YOURSELF. THEIR $600.00 A MONTH POLICY IS NOW $1,700.00 A MONTH. SHAM SHAM
I hate BCBS, August, 2016
Blue cross blue shield is the worst Health Insurance company I have ever had. Although my back is a mess and I have Spurs from the crumbling disks jabbing into my spinal cord.... Which is causing pain and numbness down my left leg, BCBS denied the claim..... Piss Poor company......
Premiums--too expensive & increase too often, July, 2014
The major problem with my BCBS policy is premium cost. They charge too much, and increase the premium's monthly charge too often. I cannot continue to pay premium costs at this rate of elevating the cost. I am almost completely disabled, and cannot work any more than I do at this time. I earn $750.00 per month + my partial disability payment for a total of $3250 per month, and I have expenses other than insurance! My premium is $2155.33 per month plus multiple meds + mortgage payment + food + utilities + etc. I have been notified that my monthly premium will soon increase to $2855.81.
Thank you for your assistance---please e-mail me any options I may have through BCBS (I need them because all of the physicians I require take this insurance.)
Cost out of control, July, 2017
When your policy has a deductible over $13,000 and it costly you nearly $1500 a month that's insanity. This company spends millions on bonuses shamefully
Forced into HMO, no providers, August, 2016
Only individual policy offered in 2016 was an HMO, last year I had a PPO with BCBS. None of my specialists take HMO's. It's a crime to have to pay outrageous insurance premiums $664.00 a month, for an individual plan, then have to pay again out of pocket to see a specialist. I will never use BCBS again.
I have never met my $6500 deductible yet my bill increases constantly. Now will be $1170 per month starting May 1st. That will be over $14,000 per year not counting the deductible of $6500 hundred. Crazy!
I pay a high premium with no coverage?, June, 2013
Yes my premium goes up coverage is basically non existent.
Thanks for the waisted time and money. Claims have been denied over and over for basic Dr. Appts
Choose another provider , March, 2016
Yes my premium goes up coverage is basically non existent.
Thanks for the waisted time and money. Claims have been denied over and over for basic Dr. Appts
Horrible coverage- should be option for zero stars, August, 2017
BCBS denies a vital medication/treatment which has been proven and documented to shield (excuse the pun) you from pain and improve your overall quality of life by improving your mobility - this has to do with gel injections into your knee which is, for all practical purposes, bone on bone. I believe this to be inhumane and cruel, especially considering that I pay almost 200.00 a month to Blue Shield each and every month which they have no problem with taking. I guess they would rather pay thousands of dollars for total knee replacement and 3 days inpatient hospitalization than pay for an injection that does not require a hospital stay. Also claims are processed incorrectly- I fought for 8 months to have claims reprocessed because they kept denying claims staying providers were out of network. Took 8 months to finally get those claims paid because all providers were in network. The only thing that Blue Shield of CA is great at is taking your money
Insured through husband's employer, May, 2016
Adequate insurance coverage, but cost quite high and getting higher. Not all needed drugs are on their formulary here in Minnesota, which gets cost prohibitive also.
Prescription Coverage Confusion, November, 2014
During 2012 and 2013 I had BC/BS Plan-65 Blue Select C, with a premium of about $150-!60 per mo. And the PDP plan than was an option for an add'l cost. These were Medicare add-on plans. For 2014 I switched to the BlueChip $0 $0 $0 plan. Little did I know that during 2012+13 Blue Cross was picking up a $365 monthly co-pay for my immuno-surpressant meds.
Before choosing the BlueChip $0 0 0 plan I CAREFULLY examined every monthly PDP summary and every other summary I received and did not find anywhere that showed the $365 copay being paid. I believed that nedicare Part B was covering the Immumnosurpressants, which they do in fact cover, but only 80%.
So, back in January of 2014, I go to retrive my meds (that cost me 0 for the past 2 years) and the pharmacy asks me for $365.I was stunned! What $365 ? Where did this come from? I never saw anything that showed me that this even existed, and certainly nothing showing that this amount was paid by any insurer.
I am told that this is the 20% copay that BC/BS was covering in 2012+13. Well now if this ($365) is the 20% copay I would expect the total cost to be about $1825. It is not. To make things more confusing...somehow 2 prescriptions costing about $1200 have a 20% copay of $365. Must be medical math?
Luckily for me a very nice Transplant Coordinator at RIH helped me to get a temporary grant from PAN (Patient access network) to cover the copay, otherwise I would be on a Ramen Noodle diet.
But the problem still exists for me and others like me because Immuno's are not handled like other meds by the Insurance Co.s It is difficult to find which plan covers what. And just to confuse things further throw ObamaCare into the mix.
DAZED and CONFUSED.....Joe G.
cost out of park, September, 2016
When I signed up three years a go the monthly cost was $350.00 each year with prescriptions $10.00 the cost has increased to a total of $750.00 and prescriptions now at $25.00 for generic drugs. It is my hope that Mr. Trump will do what he says he will do and allow every insurance company to sell in every state and that should bring down the cost because they will be competing with each other. In a day when not having insurance is not an option Blue Cross thinks they can charge what they want. (Its because they can. People who will not work simply because they don't want to get insurance free or at a very low price. I believe everyone has the right to affordable insurance but just because I work and make $80,000 a year should not make me have to spend 11.24% or 9,000 of it on insurance. I pay my taxes approximately 28 % plus insurance is 39.24% of my wages and I have not even paid a bill but people that will not work get free or very low cost housing, free food and health care. Please don't thing that I don't understand that we have people that can not work for different reasons and I believe we should help but make them take drug text and if fit to work make them work!! Now back to the big insurance. How much profit should a public service company be allowed to make. Our government wants to put their hands in every body's business NOW IT TIME to get into their business and limit how much a CEO can make for selling a government required product.
BC/BS, April, 2014
I have always enjoyed BC/BS insurance even when I lived in RI. It seems to be accepted in a lot of states that I am associated with and it usually has excellent coverage
been insured by them for years, February, 2014
I've been insured by them for years with no problems. Its easy to find participating doctors
close to my home
Male 73 years old, December, 2016
Medicare Advantage Plan that covers most doctors and hospitals in my area. co-pay are low and the customer service is prompt and good.
Excellent coverage., April, 2016
I'm retiring and looking for individual insurance.
peace of mind, October, 2014
I have been with this company forever and my kids once had them as well. I love this company never had any issues the child health plus changed and had to switch the kids now I was told I don't qualify for medicad help and to contact bcbs for coverage again. I don't make a lot of money and my kids need insurance please HELP
My insurance company, October, 2013
I was very happy with BCBS but they use to take my excellent health status into consideration. Now they do not and my monthly bill will be going up 178%. I can't afford to stay on this plan with that amount per month. I have only been to the hospital once in my life and that was for a ruptured appendix and take one generic medication. Otherwise, I am very healthy,and I hate to say this, for my age. They have been very good whenever I have had a question or concern, but the cost is too much as I am unemployed at the moment. I have been going to a gym for 34 years and eat right. I rarely see the doctor and I only see one these days for preventative medicine procedures. I find it sad that I have done everything right in my life and now I have to pay more for it. I probably will not be staying with BCBS because of the cost.
Blue cross /blue shield, March, 2014
All drs I see are on Bc/bs.My polocy cost 160.00 a month. My decuctable is 300.00. I can afford this and pray this is what id offerdto me.
I really like that I don't have to do anything when it comes to filing a claim. The service has been excellent and am frustrated that the President and most democrats lied. I cannot keep what I had.
great insurance, March, 2016
very happy with what is provided , great company , well explained documents , easy to get ahold of customer service
Need sole individual coverage, May, 2014
Grandmother retired Dec 2013 had Cigna Family coverage. Grandfather forced retirement in May 2014 had BCBS family coverage. Both have their own individual coverages now - Grandmother Texas Plus; Granfather VA
BCBS of MA, March, 2016
Company Headquartered in MA - this was the best option in terms of which existing doctors accepted the BDBS coverage. They also have a very robust technology platform.
Worst Customer Service Ever, November, 2019
I need my medication -- Blue Cross requires a written request from my doctor --- in addition to the prescription -- to approve my medication. They never give warning that the review period is coming up. Yesterday they told me it would be 24 hours before I could get my meds I needed this morning; today they tell me 24 to 72 more hours. I could literally die and they would not care. Horrible people. Horrible, horrible people.
THEY SUCK, November, 2019
This insurance fucking sucks. I’m a nursing student who had to get the flu shot, funny how CVS does it free for MOST insurances accept this one. Need to go to urgent care? Prepare to pay because this insurance doesn’t cover it no matter the importance. Can’t even imagine the ambulance bill in case of an emergency. All in all, Blue Shield sucks and I can’t wait to find better insurance.
The Worst, November, 2019
Approved surgery, got surgery, denied payment, denied appeals. This company is the absolute WORST. I also tried setting up an account online and it could not find my details.....
Utterly Worthless Insurance, July, 2018
BCBS of Texas is utterly worthless. The premiums are expensive, the coverage is nothing worth mentioning, they are slow to process claims. I work for the state of Texas; none of my coworkers are happy with the insurance. We are hoping to convince leadership to change companies.
Poor Communication, April, 2018
My father suffered a severe brain stem stroke January 23rd, 2018. My parents have had Blue Cross Blue Shield for over 20 years. My dad was scheduled to leave tomorrow 4/11/18 to go to Pate Rehabilitation in Anna, TX tomorrow morning. They called today 4/10/18 and said that we have been denied. Something about a clause, I stopped listening after that, because I was fuming mad. We had a going away party, planned time off to travel with him and now we have to find somewhere for him to go in the next 24 hours. I have said all along insurance is a joke, and to no surprise they just keep proving my point. It's not just Blue Cross its all insurance. They are all scammers. How can you not partly cover a stroke victims rehabilitation. Do you want them to be vegetables the rest of their lives? I will be writing a negative review on every source I can find for Blue Cross. THIS IS WRONG!!
Do not call nurseline, February, 2018
I called the nurseline because i was unsure if i should take my daughter to urgent care or wait until the dr office opened. It was 1 am. A lady answered saying she was a registered nurse. I explained to her that my daughters fever spiked 30 mins after i gave her motrin. It started out as 102 but then it was 103.7. She was shivering really bad shaking the whole bed and i just needed to know if i should take her to urgent care or not. She said "ok. Let me ask u a few questions. " i said ok. She said "does she have a fever?" I said "yes, i just told you that." She asked "is she acting sick or is she acting like herself?" Confused i said "i can tell shes not feeling well." She says "how can you tell?" By that time i was over her. I said "are u really a registered nurse? All i want to know is if i should take her to urgent care or if it can wait til the dr office opens." She said "im asking questions, you need to be patient." I said "just forget it. I dont think you know what you're doing." She said "ok, have a good day." I felt like she was reading a script and not really a registered nurse. You shouldnt have people answering the nurse line if theyre not qualified to do that. That was the worst experience that ive had in my life!
Dependent, December, 2017
Cannot add my sister as a dependent! I can only add a spouse or child, not helpful at all! This is the most stupid thing I have heard! I should be able to add who ever I want IF I AM PAYING FOR IT. Its not like I m asking for a free hand out
Incompetent administrators, August, 2017
I asked for a Notice of Cancellation because my insurance with BCBS will end when I move out of state. I called and asked for a Notice of Cancellation due to moving out of state. I need the notice immediately so I can immediately apply for a new medical policy in another state. They could not email me the Notice and told me it would take them 7-10 business days to mail it to me. I waited 10 days. It finally came and the letter was a notice of my coverage not my Notice of Cancellation. Today is Friday. I have to wait 3 more days until Monday to contact them, since they don't open on weekends to deal with customers. Then I will have to wait another 10 days to get the correct letter sent to me in the mail.
With all the technology today, they could not email me a PDF file of the letter. It has to be mail. They couldn't even tell me what is written on the letter. This means a total of 23 days before I can get a simple notice.
UNBELIEVABLE LOUSY IMCOMPETENT SERVICE!
Useless, July, 2017
There attempt at cyber security is to prevent there site from being usefull. This results in nothing getting done there customer service is basically useless. Will transfer the account its not worth the $5 savings
Not satisfied with BCBS, April, 2017
I wanted to go for outside university check up but the deductible and co pays are not friendly at all.
Denied Payment After Instructed to Use a Doctor, March, 2017
We were informed by BCBS that a particular service was covered, and instructed where to go. They said to pay cash up front and that we would be reimbursed (they even mailed the appropriate forms to us). They then denied coverage, even after the appeals process. No accountability. Terrible customer service.
Denied, March, 2017
I knew my insurance was ending. I called a BCBS Rep. to make sure I would still be COVERED for my appointment on such date. She told me "yes" up until midnight that night. WELL, SHE WAS WRONG! Now I have a bill sitting here. I'm wrong for trusting her I guess!! So my suggestion is to: call 2 or 3 times to make sure you get the same answer from all 3 Reps. BCBS hire someone who knows their job!! WHO CAN YOU TRUST!!
Terrible customer service, February, 2017
The worst customer service I have ever seen. Test is denied by the insurance. The company does not provide timely manner for appear
could not be happier, January, 2017
never doubted our insurance, but after a recent miss communication with an urgent care, I couldn't be happier with our customer service. I felt heard, supported and trusted the issue was being resolved. thank you so much for caring for your customers as people and not just numbers!
so far they are only efficient at withdrawing cash, January, 2017
Several weeks ago I applied and the only indication that I have coverage is they have taken money out of my bank account. Have not recieved an ID card and can not get assistance on website or telephone.
Worse stilling and manipulating company ever, January, 2017
If I could I would give BCBS negative 5 stars or negative to infinity. They word their auto draft agreement so they can take "premium" out of your account. You think you are agreeing to an amount, but you actually just give them authority to take whatever they want. They send stupid news letters and junk emails to you to the point of driving you crazy. Yet if you have requested paperless email communications they won't send important notices that you have actually requested by email such as your premium is going up over $1000. You are required to renew stuff yearly, yet they don't have to get an actual consistent from you to wipe out your entire bank account, taking out over what you make monthly. Over drawing you by $500 and leaving high and dry. They refuse to make it right stating there was extra crap we were supposed to fill out each year. Yet I am held to a contract I agreed to almost 2 years ago without any additional confrimation or paperwork on their end. They really don't care if they lead to someone becoming homeless as long as they get their money. I will never ever recommend them to anyone for anything.
All Communication ceased when policy ended, January, 2017
I had an accident with an uninsured driver 10 days before my coverage ended. All communication ceased with BCBS when my coverage ended despite the fact that I had outstanding claims. I got no service statements, NOTHING. Terrible service. Too expensive. Went with another company because of the bad service.
By far the overall WORST health insurance company , January, 2017
Want to wait on hold for a minimum of 30-45min to get in contact with someone? Want to waste an hour+ signing up? Looking for a website that doesn't work? Looking for premiums that cost more than the actual doctors bills? Well then Blue Cross Blue Shield is the place for you!
PHONE KEEPS BEING DISCONNECT, December, 2016
I JUST WANT TO PAY MY BILL...WHY IS THE PHONE KEEP BEING DISCONNECTED? THEY ALSO THE WORSE CUSTOMER SERVICE EVER SINCE THEY TRANSFER ME AND THE PHONE DROP... AGAIN? LIKE I JUST WANT TO PAY MY BILLS THATS IT!
Horrible Customer Service, December, 2016
Giving false name and employee numbers, hung up on by the operator... They do not answer questions they don't deem important, just repeated scripted information. Argumentative. Have to go through many people to only be told they will have to get back to me with and answer that never comes. Worst insurance company ever.
Very Satisfied, December, 2016
I found BC/BS to be reasonably priced and easy to work with. We had a substantial choice of doctors in our local area.
Terrible Company, December, 2016
We purchased health insurance for our 5 year old child November 2016 due to losing coverage through Medicaid. We paid out almost $200. yet we're not allowed to use it till Jan. 2017 .Our child has serious health issues and needs health insurance to receive the meds he requires. We tried to appeal for a retro start due to his health needs but the review board/ administrators refused to do so. We have had to cancel doctor appointments that were needed to keep him healthy. I will never use this pos company again!!!!
worst coustomer service, December, 2016
every. They made the mistake and customer has to just accepted it. called and talked to person and was totally unhelpful
Am losing due to time length of STD., December, 2016
I've been out of work for 6 months for Knee Replacement and my company ends employment after your out of work longer than 6 months!
RUDE Customer service, December, 2016
Was so excited to get a live person to talk to regarding quotes-just happened to get a very rude, short tempered man that was not willing to answer questions just spout off info that was already online. Was a long time BCBS customer but no more.
amazing service, November, 2016
I would use this company in a heart beat.They are amazing
very expensive health insurance, November, 2016
I was laid off from my job and I had blue cross blue shield through my job. Now on cobra and the premiums are outrageous. Cannot afford this any longer. Hoping to find something comparable that would be more affordable to our family (myself, my wife, and one 21 yr. old dependent child)
expensive , October, 2016
Expensive for current income, only option that wife's employer offers. Is accepted by most facilities, out of pocket cost / exposure adds to expenses for medical coverage . Looking for less expensive coverage that offers quality in my address location
COBRA coverage in retirement., October, 2016
I have no issue with this provider except that the COBRA coverage in retirement uses my entire pension check each month. Former employer pays nothing in retirement to this plan.
Doesn't care about people, October, 2016
If you're looking for an honest review im here to say DO NOT USE! THEY DONT CARE ABOUT PEOPLE! I'm a good honest person and I pay every month one discrepancy and they cancelled won't even listen to my side.
excuses, September, 2016
I pay an arm and a leg for good insurance for my two children a 5 month old and 2 year old and myself. Twice even though I pay premiums on time I have had my insurance cancelled. The excuse im given is their system cant handle multiple task at once. It is so frustrating to have a sick child and have pay out of pocket for visit because insurance was cancelled even though u paid them. then they issue a check to the wrong address too. I am done with BlueCross BlueShield of Texas.
BCBS 3.5 stars? Not worth the hype!, July, 2016
From a simple Google search you will come to find out that BCBS isn't anything special.
Since I started my membership with them it has been multiple calls (at least 5x) a day just to get a straight answer! Most times you will be left feeling upset about why your even paying your bill(s) in the 1st place only to have that reaffirmed by the poorly trained customer service agents who seem to be guessing instead of finding you a proper answer! I wouldn't recommend this insurance to my worst enemy! The only good thing out of it is my 600 dollar medication comes out to 100 dollars, HOWEVER, that is limited before they raise your price, never notify you about the change then expect you to be okay with it after you call in. This is just one of my many problems I have had. I don't think BCBS really cares about it's customers, they know we are in need of our medication yet they take our money and offer us the bare minium that they can get away with. I am disgusted with my service that sometimes I rather just DIE in pain than to go thru the BS they put me thru and call it service. YEAH.. RIGHT!
Missed open enrollment plan deadline under Obama Care with premium of approx.247.00. Enrolled now in BlueCross/BlueShield Empire Plan with a monthly premium of approx. 566.00. Need lower premium or will be forced to drop insurance. Also with Empire still have many copays.
Terrible Company, July, 2016
It took 17 phone calls to add my maternity rider, oh and two certified letters and two faxes. Last year, a rep. asked me to call my 5 year old to the phone so she could authorize me to talk to him. I asked for a list of providers to pick a new dr accepting new patients and they gave me three: two with disconnected number and one not accepting new patients. The cost is way too high and I don't get very much covered. Switching next month!
Satisfied custimer, March, 2016
Empire BCBS was my health insurance obtained through my employer.
QUESTION, November, 2014
I DONT ANDERTEND WHAT YOU MEEN DONT KNOW WHAT TO ANSUER . MY INGLISH IS LIMITED PLEASE ESCUS ME FOR THAT THANKYOU
EMPLOYER PAYS 93% OF MY COST, CAN YOU BEAT THAT. I DO NOT WANT ANY OTHER INSURANCE UNTIL I REACH 66.
OBAMA PLAN IS NOT FOR THE PEOPLE WHO WORK. WE ARE PAYING FOR NON WORKERS WHO ARE CAPABLE OF WORKING.
So far....so good., July, 2017
Having recently chosen as an HMO, I did'nt know what to expect in this world of 'hidden' surprises. Earlier this week, while sitting on my couch in Milwaukee, I got a call from a 'case worker'. Great, I thought, here comes some more bad news. On the contrary! This rep named Deb was very pleasant and informed me I was eligible for things I never knew. Whoever does the hiring for this posistion, kudos to you! You could'nt ask for a better spokesperson for your company. She was 'people friendly' and not at all the usual rhetoric of 'hey...lets get this done because I have quota to fill'. She went out of her way to inform me and help me out in my situation. I realize everybodys case is differant, but once again.....so far, so good. What a good feeling after I hung. Thanks Deb.....you rock! Your company probably wishes it had 1000 more like you.
good, February, 2016
a very good insurance plan that requires a downpayment for every visit of at least $25 and is very prompt in paying the med bills as well as billing the customer.
I do not have any idea what this is for!!!!!!!!!!!!
Very Satisfied, November, 2015
Very happy but I'm leaving my job.
i will be losing my husbands health insurance November
I have this with former employer. I got laid off. Coverage ends today.
Interested in Comparision, November, 2014
I am interested in getting a quote. Currently my insurance is provided thru a retirement plan from Verizon. I would like to see the cost if I were to purchase insurance without going thru Verizon
Iam retireing the 21srt of nvember 2014, November, 2014
I will need a low cost health insurance my monthly income will be 15336.00 a year please help me find some insuranse
Wanting to price comparison
Spouse retiring/hie employee co. Ins., October, 2013
Been with this co. All my life and I am 60 years old
looking for a quote , October, 2013
like the freedom of having this medical insurance.
Looking for low cost of health insurance, October, 2013
I like very much using Blue Cross because is best assistance and individual special for low prices.
MEDI BLUE W/PPO, October, 2013
IN GENERAL COVERAGE IS GOOD. ALL MY DOCTORS ACCEPT THE INSURANCE.
just shopping, October, 2013
just shopping around for insurance rates
Blue Cross/Blue Shield, September, 2013
I have BC/BS because of Cobra but have been pleased before my services went down.
Cobra, September, 2013
I am presently on Cobra and I have been since Dec. 2012. I would like to see if I could same qualiy of coverage for less premium. I will be eligible for Medicare in May 2014 and I believe my Cobra will expire then.
Until able to find affordable coverage, September, 2012
Currently have hospitalization & wellness plan only. Unable to afford a better plan for myself and spouse. However, Blue Cross & Blue Shield are excellent in service - professional & informative.
Health Ins Costs, September, 2012
As with all health insurance providers. BC is unaffordable for a family.
great experience, August, 2012
Having coverage was Blue Cross Blue Shield of Alabama is has been a great experience. Their staff is great, dependable, warm, friendly and helpful.
better insurance prices, March, 2012
I dont trust a lot of insurance companies so I have been looking hard to find a company that would treat me right.
Excellent insurance, February, 2012
One of the best ins my family has ever had, prompt statements, no co pay for office visits my family truly enjoyed it's convenience and affordability.
RUN IN THE OTHER DIRECTION!, August, 2020
BCBS is forerunner in health field bureaucracy- avoiding legitimate questions, concerns, complaints- always pointI got finger at PCP, CHRIST ADVOCATE MEDICAL, or the policy holder-YOU! They CARE ONLY ABOUT THE ALMIGHTY DOLLAR!! It’s insane to think that they are about anybody but themselves and huge profits. RUN IN THE OTHER DIRECTION!
BCBS did not credit us for out of pocket expenses, December, 2019
We surpassed out of pocket expenses of $5000.00 in April of 2019. Still fighting to get bills incurred after that paid. We have 4 remaining unpaid claims, two of which are now in collections.
Horrible Customer Service, December, 2019
One hour on the phone for the most basic questions while have medical condition. Agents are not friendly and absolutely not helpful. The goal seems to bury the caller under an administrative paperwork. Please help yourself, run !
Insurance policy's cost to rise, coverage decline, July, 2019
My company decide to offer BCBS, I thought I was getting better coverage, stupid me. I am type two diabetic, and for years, my foot care was covered under the other health care provides. I would have to pay the co-pay, and the insurance company would pay the contracted amount. Now with BCBS, they are telling me that they have my foot doctor as an out of network doctor, however, other patients the doctor has with BCBS, and they are covered, I guess because they have different policies, which sucks, if I had know that I was going to be getting worse coverage, I could have stayed with my previous provider. Also, I cannot access my claims on line, when I go to enter the member ID on my insurance card, guess what, they are telling me that it is invalid, I've tried to contact them, however it is very difficult to get through. BCBS just want's my money and they do not wish to cover office visits that other provides do.
Bottom line, is due to this, I cannot afford to continue to see my foot doctor, god only know's what other complications will lie ahead for me, I guess I will have see my primary care physician, however it will probably be too late, and will probably have to go to the emergency room for care, which will cost more, at least then BCBS will have to cover it. Yes, I know I probably could look into another doctor, butI have been going to my doctor for years, he know's my condition, now I would have to seek someone who is a total stranger, especially when they cover other patients with my doctor, all because I have shitty coverage. Health care just continues to sink and sink and sink for us. I wish we had politicians who actually care about us and would do something with the insurance companies, but when they keep lining there pockets, it's a use less cause.
Worst customer service ever!, February, 2019
They cancelled my policy without warning and notified me 2 weeks later.
After 2 weeks of hassle, they said they would give me a new policy, but they took my money under false pretenses and still didn't give me any insurance.
After another 2 weeks of hassle they finally agreed to return my money (keeping my fingers crossed for this one).
Cheap, but terrible service, December, 2018
As with most companies. Customer support is the worst. You can't even ask a question without a 10 minute authorization process.
Horrible customer service, December, 2018
Received letter informing us our provider was not going to be in new network. Told us to go to bcbs website to find new provider. Website tool would not work without the name of the network which was not provided in the letter, so I tried calling ances ward informed that "all team members are currently in a meeting" and I should try back later. It's been more than an hour.
I'm confined to power wheelchair , October, 2018
Something breaks their responce
Plant flowers on it Too Bad Deny claiming manufactorer warranty that is non existent after 1year I'm on my 3rd summer
Too Bad file a grievence our claims once they deny try again in 6 months
I cannot get to MRI or Doctor without the chair
Them oh well too bad
Horsecrap company that since 01/01/2018 has adopted a policy of deny everything we get richer
careless and greedy, September, 2018
I and a sibling of mine have BCBS and She is in need of surgery. The only actual option on removal are some doctors that are out of network. They took literally all the time in the world to even approve them as out of network and the surgery date when the surgery date was scheduled a week away. The hospital had to cancel the surgery because it took that long to get an approval. 2 months of WAITING to get any sort of approval. She would have had the surgery a month and a half ago and would probably be out of recovery by now. But now, she's extremely sick and can't even get out of bed. I swear there are no human beings working at BCBS, only heartless Swine.
bcbs canceled my policy without notie, September, 2018
bcbs is the worst. they canceled my poilcy without notice or cause. 2 months and still can not get a straight answer or get my policy back. in the mean time i can not afford my meds with no coverage.
horrible service , September, 2018
I have spent hours on he phone correcting an error BC/BS made. They quoted me one thing before I had my child and then doubled that fee after she was born retroactively. Then they found their error (after I sat in the phone for hours) and said they would reprocess. Turns out it never was reprocessed. I was sent to a collection agency for this crazy amount of money. Now I’ve been in the phone with 4 different people at BC BS each one incompetent or lies that it’s fixed. Only to find out once again it’s not. This company is scamming people out of money and finding ways to skirt around their own errors. Plus the amount of money I’ve paid each month to cover my family for years is absurd. avoid this insurance company at all costs.
Denies everything!!!, September, 2018
Denies every claim you file!!! When you call they just say it is not medically necessary. Only care about money, horrible insurance!!!
Just close that scam company., July, 2018
The worst insurance out there,you pay every week and they dont cover shit.1000$ out of pocket?because some big momma "forgot"to put your claim through?SCUMMBAGS✈🏢
customer service gave bad information, April, 2017
customer service on a recorded line tells me 1 pair of glasses with no restrictions on options would be covered by my policy after cataract surgery. claim was denied. appeal was denied. my last letter says too much time has elapsed since the initial denial decision.
VERY HAPPY WITH COMPANY, November, 2016
tHIS POLICY IS A COBRA POLICY FROM MY EMPLOYER AND IT IS ABOUT TO RUN OUT. THAT IS WHY I NEED TO FIND ANOTHER POLICY.
insurance provided by employer, November, 2016
my employer provides me with my blue cross blue shield policy which I like.
looking for low cost insurance, November, 2016
my wife and I are losing our insurance as of December 1 due to being over income. We are currently looking for low cost health insurance as soon as possible.
I love this company !!!, November, 2016
Bcbsga is saving my life everyday!!! Customer service is always very nice and helpful, I have been using them since the Market Place opened, however the coverage is less and more expensive for 2017. We hope to stay with them!! I have a rare disease and ALOT of medical issues, but BCBSGA has been there for me in the past three years. Alot of people complain about this company...I guess I got very lucky!!! I understand that they need to raise the coverage prices I just hope we can afford it!!!! It's one thing to just exsit in life another thing to live life and so far they have helped me live life....I truly hope that doesn't change!!! Thank you BCBSGA helping me everyday to live life instead of just existing!!! You guys and gals are my HERO'S !!!!!!!!!!
I like Blue Cross Blue Shield, November, 2016
I just can no longer afford the premiums after the plan will be doubling in 2017 and I am currently unemployed at this time.
Need lower coast and good benefits, October, 2016
we are looking for a good plan but less monthly payment. The insurance we have now is very good but the monthly coast is making us bankrupt we can't afford it
My wife is insured thru Community Bank. Her employment is being involuntarily terminated 11/30/2016. She will keep COBRA on just herself. I need a policy for myself as the COBRA is too expensive for me.
decent coverage overall, October, 2016
I have no major complaints regarding Anthem BCBS (PPO), which was offered through cobra. Certain things were not covered, but most were and I found the customer service very helpful and courteous
Great service, but too expensive. I pay 512 monthly and still have a copay for any services including lab.
easy and acessable, October, 2016
I have been with this company with my last two jobs and have no complaints , The customer service has always been great and accesable at any time I have contacted them
I was on my parents policy
Anthem BCBS, October, 2016
Unhappy because just got letter they are cancelling my plan because it does not meet all requirements of health care reform laws. (Calling it a Legacy Plan). Due to that they picked a comparative plan but my premium will be going up to $579.61 of which I can not afford.
I am very satisfied with this company , October, 2016
I would like to stay with Blue Cross and Blue Shield. I am insured with them through my employer. I am being forced to give up my insurance because with the company I work for I have to work 1560 hours from Nov 1st to Oct 31st and because my hours were cut I will no longer be eligible.
good, September, 2016
need to seek other sources of coverage
Great customer service , August, 2016
Customer service representative, Sue is excellent! She does her best to help you with any insurance issues that you have.
Good coverage, July, 2016
I was covered under the cobra plan when my husband retired. I was cover by his Union Metal Lathers Local 46. Beginning Aug 1st I will not be cover.
at is good, July, 2016
i dont know
My Mom's Insurance, July, 2016
I had this insurance under my Mom's coverage through her employer. The insurance was just fine. The only reason I am changing is because I am too old to be on my Mom's insurance. Otherwise I would continue. I like the physicians.
Health insurance is good, July, 2016
I can go to any doctors with this insurance and be satisfied
The Cadillac of insurance, July, 2016
Excellent coverage but with the cost, it should be expected. Knowledgeable customer service and a network of fantastic doctors.
company ok., July, 2016
Company was through my job/union and the union chose Empire BlueCross/Blue Shield. service was good but I had problems accessing my vision and dental.
coverahe now, July, 2016
as of August 2016 I will not have insurance because I have retired.
Insurance through employment, June, 2016
We have insurance through my wife at work. I retired and am looking for supplemental insurance I want to look at both self and both coverage.
good company, June, 2016
I just retired and looking for insurance for my spouse and myself
Blue Cross did not require referrals., June, 2016
There were numerous doctors for me to choose from. The copays were $20 and prescriptions were $5, with low deductible. Their online access of doctors was great.
Blue Cross Blue Shield is like "old faithful"., June, 2016
I have been with BCBS for many years and they have been sufficient and consistent with servicing medical needs from doctor visits to prescriptions. I really wish they, like many companies had more reasonably priced plans for consumers.
ANTHEM BLUE CROSS, June, 2016
WE ARE CHANGING FROM GOV'T SUBSIDIZED TO PRIVATE PAY HEALTH INS - ANTHEM HAS A PLANS, BUT I WOULD LIKE TO COMPARE WITH OTHERS BEFORE I SIGN WITH THEM AGAIN.
Great company , June, 2016
Never had any problem with my health insurance
leaving HSBC - my employer, May, 2016
I am about to retire and need new medical insurance - I am on long term disability for 18 more months and was told I do not have a position open for me if can return. Must retire and move on - but I medical ins. in order to do that. thank you
Losing insurance, May, 2016
They have been a decent insurance to have. My husband lost his job that is why I need new insurance. It is a little costly though.
my time enrique foods, May, 2016
them the ceiling with jersey from experience to strength from strength to heaven knows with care about the thing with
Husbands police he is retiring the end of may
He wasn't great but it was pretty good, April, 2016
He wasn't the best shooting guard he was pretty good he was enough for what I need I still pay a bill from the insurance
husbands job policy, April, 2016
getting divorced need reasonable insurance.
Very good service, April, 2016
Blue Cross has always been quite responsive to our insurance needs. However, I have lost my job and the COBRA package appears to be quite expensive.
Moved across state lines, April, 2016
I am in my third year with Keystone East, Independence Blue Cross/Blue Shield. Just moving to NJ and need to find new Coveragel
Satisfied, March, 2016
I'm going to be working with an out of state company that has no NY employees. I need to have an insurance program for NYS.
I'm losing my insurance because of husband income we are on medicaid
Okay, March, 2016
BC/BS offers great coverage, but it is more than I can currntly afford. I inherited it ss a part of my divorce, last year. COBRA.
BC/BS was offered at work and was satisfactory. Now that there is a lay off, we are looking for other insurance. Likelihood of renewal depends on cost and availability.
Was paid by through my employment.
I loved it
overall, pleased, December, 2015
Good value for price, professional customer service, answered questions well. Was also pleased with the prescription coverage, fair deductible for drugs I used.
They no longer insure individuals.
good company, November, 2015
I was insured with Blue Cross Blue Shield of North Carolina for many years through my employer and had good experience with them. My employer paid 95-99 percent of my premiums. Now I am searching for self pay insurance.
goes up every year, November, 2015
satisfied with bcbs, November, 2015
I prefer BCBS due to their bargaining power in reducing charges, quick payment of claims and have been easier to use than others
premium up $700, November, 2015
We are shopping to see if we can find a better plan for less money. Our insurance premium went up 62%.
Roll-over policy, October, 2015
coverage was carried over from employer into my retirement
Good service and claims handling - too expensive
Excellent Company and Outstanding customer service, September, 2015
Excellence! The word Thank You is not enough to express my sincere gratitude for this company, Blue Cross Blue Shield. Thanks for your time and consideration.
They were great, August, 2015
No major issues
drug program , July, 2015
get with work may retire
company switched from hsa to hra, July, 2015
For the year 2015 the company I work for dropped the health saving account(which was very satisfactory to a health reimbursement account -not so good of a deal).
Great insurance. Would definitely stay with them. though the premium did go up every year. great but cant afford it.
great insurance, June, 2015
I'll be retiring in September 2015 and will no longer be insured by BCBS.
I have been on this insurance under my mother. Now turning 26, I need to find my own insurance. I have been very happy with the service BC/BS has provided.
Very Expensive, Very Good, May, 2015
Fed Blue Cross & Blue Shied pays very well & pays about 80% on prescriptions. IRS helps on payment.
Better Coverage, May, 2015
Have trusted this company for 25 years and is known by medical providers
Moved to Florida from Arkansas, need BCBS of FL
BCBS gave us many medical options, April, 2015
Blue Cross/Blue Shield let my wife and me select the medical and dental professionals we preferred to see. We have been very satisfied with the coverage.
rates are going too high, April, 2015
Paying $67.00 now in July rates are going up to &745.00
Cannot afford, was thru employer, April, 2015
Employer BMC offered insurance. I am leaving June 1st. Retiring
Insurance provided by my father, April, 2015
Insurance provided by my father through his work. Customer service was poor when I was trying to get reimbursed for claims when a Dr wouldn't take them as insurance.
We are retiring checkin option, March, 2015
We are check on different health insurance after retirement. We do not have any insurance after we retire from our present companies
Was what work offered, March, 2015
Have used several years no major issues.
Insured by husbands job.
LIKE BLUE SHIELD IT HAS EVERYTHING I NEED FOR BEING BORN IN 33 NEVER HAD ANY TROUBLE AND THEY ANSWER MY QUESTIONS
Blue Cross, February, 2015
everything was great. great service. great employees. great products. excellent price and availability for everything that wasn't a limiting factor.
State of Fl BCBS, February, 2015
Mail RX stinks and forced to used by employer, and costs were too much compared to employee wages.
BEST INSURANCE YOU COULD BUY!, February, 2015
Blue Cross has the best Physician Availability. They were very good a paying there share of the medical and dental bills. Very Satisfied.
ddavis, December, 2014
Covered by husband's BCBS Federal. Now divorcing & need individual coverage.
Excellent coverage. Covered when traveling, no out of network concerns. No difficulty finding a doctor.
you never relize what you had tillyou lost it., December, 2014
If i could afford there plans i would never leave them. There plans are to expensive for a family. T
i'm not unhappy with my current insurance, it's a group policy through my employer. I'm sure our premiums are going through the roof due to two employees who both had to have major surgery and lengthy hospital stays during the year and I don't want to get caught in the middle.
very good, December, 2014
I like them as there are the best around.
rating of bcbs, December, 2014
I LIKED THE COVERAGE AND AVAILABILITY OF DOCTORS. BUT SINCE THE COVERAGE OF THE INSURANCE HAS GONE UP CONSIDERABLY, I CAN NOT AFFORD BCBS AT THEIR PRESENT RATES.
looking for new policy, December, 2014
My policy is no longer offered
BCBS, November, 2014
BCBS of MN has been our insurance company for many years. With the retirement of my husband, and the implementation of Obamacare, the cost to continue with this insurance would be astronomical! There is no way we can afford to continue with it.
Need new insurance, November, 2014
Company is dropping health insurance for part-time workers.
Blue Cross Blue Shield is excellent insurance but each year the prices have went up dramatically, to where it is so hard to afford the premiums.
BCBS, November, 2014
I only used insurance for routine medication refill check up and for chiropractic visit. I would like to find policy that is less expensive.
affordable and easy
I've had Blue Cross with my old employer, hpowever I am with another employer and the cost is much more expensive than the other position.
yay!!, November, 2014
Very good company, the only reason I am leaving is due to job change or i would continue my coverage with them.
would like to renw, November, 2014
my company is changing to aflac and its too expensive ..I AM ONLY PAYING 458 NOW AND TAFLAC WILL BE 800 A MONTH.
I DONT NEED A LOW OUT OF POCKET MINIMUM.
JUST LOCAL FAMIY DOCTORS AND TREATMENT FOR THE USUAL COLDS AND CHECK UPS PHYSICALS ETC FOR ME AND MY FAMILY
Price increase:(, November, 2014
Premiums increasing $40/month. Same coverage... Can't afford this much of an increase. Coverage is really great though. Just becoming to pricey...
just shopping around
Insurance Terminated, November, 2014
I was covered under my guardian's family Blue Cross Plan. My guardian discontinued Blue Cross to go on Medicare. I am no longer covered by health insurance.
insurance, November, 2014
I had no problems with this company. Good doctors, easy service, and would get this insurance again without any hesitation.
client mangwi, October, 2014
I had no problem with my premium, they were not affiliated with vision world, and the the glasses were limited to line bifocal, the frames too were of low quality.
Company Provider, October, 2014
This is my Employers Group Insurance carrier. The coverage and customer service is reasonable. Dependent rates are just to expensive.
Excellent Service, October, 2014
Blue Cross Blue Shield is an outstanding company. Great rate and coverage. I received personal attention when I was sick for a year and hospitalized several times.
long time customer, October, 2014
never had any problems with them
DJB's review, October, 2014
All was great with the insurance company. I am on my wife's employer health insurance and it has gotten to be very expensive. Looking for more cost efficient insurance for myself only.
Blue Cross/Blue Shield, October, 2014
I really like this insurance....good deductible and out of pocket amount....they always seem very good at covering charges on a timely matter.
My Husband lost his job due to company sale. We have received Health insurance from old company. Now it is up. Cobra is very expense. Need help I am on social security disability and unable to obtain medicare until 2 years...He is on unemployment and looking hard for a job.
BCBS has Canceled my grand father plan and My doctors do not take the new plan. Sad but I need my doctors. BCBS has been and excellent insurance Co, I also need vision and dental which my plan does not provide.
Losing Cobra benefits, October, 2014
BC/BS has been a good provider of insurance over the past few years through my employer. 18 months ago I lost my job and time is up on the Cobra plan. Need new less costly insurance.
miss Patricia Longo, October, 2014
Very good reliable insurance company Always get questions answered completely.Most of my doctors accept Blue Cross. Most hospital also accept it
I need new insurance, October, 2014
I am recently divorced and I need to have my own insurance now .
assistant director, October, 2014
plan used at job
Costly, October, 2014
I have always had BCBS Insurance, but I feel that my premium, even for a high deductible plan for my son and I is way too high. I would have gone with a lower cost plan, but the new Blue Value product was not in network with our current providers.
Was insurance thru former employer on cobra
COBRA, October, 2014
I have ceased employment at the university of Rochester (non-renewal of contract - not termination) and will no longer have health insurance for myself nor spouse while I continue on job search. Our insurance through the university was excellent and largely covered through university.
Insurance was provided through employer. Have never had a problem with it.
Love this company j, October, 2014
Just wanting quotes, but am happy with what I have.
blue cross blue shield, October, 2014
The insurance company had very reasonable costs,plus excellent benefits. If I ever had any questions they were always got back to me with an answer.
plant shutdown, October, 2014
because of plant shutdown will have no health insurance in one month must affordable insurance to extend my healthcare will cost 1200 a month
LOST OF MEDICAL COVERAGE, October, 2014
I NEED OF MEDIACL COVERAGE
gteat coverage low co-pay accepted by all my doctors.
current policy EPO Plus-Basic Essential + RX, September, 2014
The above policy cannot be renewed due to the Affordable Healthcare Act and its mandantory requirements. A plan such as this will only be available to persons 19 yrs and younger. I am currently paying $512.41 per month which is a stretch of my budget. I am looking for a plan comparible or less. with a reasonable deductible
Lost my coverage do to job loss, August, 2014
This company was very good to me and covered everything that I needed. I left my job and lost coverage. The only reason I am looking for insurance now
good choice, August, 2014
I was on Blue cross option plan and it worked for me
They provided very good coverage.
titla of review, July, 2014
this was the insurance i had while i was working, not an option on the 'dumb' drop down menu
Mediocre insurance, July, 2014
employer supplied insurance.
Need more coverage, July, 2014
The plan is very good for a healthy family but I need more coverage for diagnostic testing this is the only reason ps why I am shopping for additional coverage.
Post-AREVA Insurance, July, 2014
We have had Blue Cross - Blue Shield insurance coverage provided through AREVA corporate plan. Our current intention is to secure continuing medical coverage for spouse (Karen) and 12-yr old child (Jade} following retirement from AREVA on 31-JULY-2014.
Some things never change., July, 2014
I've been with this company almost forever and I've always been satisfied with a phone call. Most doctors and hospitals accept this insurance.
Review, July, 2014
This is the only policy my husband's company offered. He will be going on Medicare very soon.
I am presently insured by Blue Cross Blue shield through my employer but may be leaving my employment. this is the only reason i would change my insurance.
I was insured with my mother due to the age I need to get coverage on my own
Employer Health Insurance, May, 2014
I have always found this company to be reliable. I have to discontinue it because my company laid me off.
Moved out of state, April, 2014
Looking for medical coverage for 3 months until new job medical options are realized. Must have international coverage
Lost job, April, 2014
Lost coverage because I lost my job
NJ Horizon Exxellent , April, 2014
Good coverage but expensive
good, March, 2014
I have been very satisfied with Blue Cross and wish for my son to be insured after he goes off my policy.
have cobra expires, March, 2014
I have been happy with blue cross cblue shield
Family has been insured by blue cross and blue shield for at least 20 years of my life, never had a problem that could not be solved
Great Policy, March, 2014
I have had many great policies and excellent coverage.
only option, February, 2014
It was only option I had at the place I worked. I did not have any problems with the company.
Excellent , February, 2014
The current plan I have is Limited because I work through a temp company, It is excellent as far as per visit co pay and all that it just has a 2000.00 limit. Prescription plan has to be better, I do have current medicines I take and have taken for years and now I just need to continue to see my doctor 2 or 3 times a year and I am usually a healthy person other than that.
low income for single male, February, 2014
A single male need insurance, need price quote that best for my age. This for a low income due to low income. Parents already have insurances.
I like BC/BS because they have great plan choices and great customer service.
I have been with BCBS for over 10 years and have not had any problems or reasons to complain about them
Bcbs, January, 2014
Was on parent plan
Care, January, 2014
We have always had great care with Blue Cross special care
need less premium for same coverage, , January, 2014
my insurance will cancel in march because of the Obama care act.
Cobra Coverage, January, 2014
I chose Blue Cross from list of my options as a Cobra insurer
OFFICE SPECIALIST IV, January, 2014
They do a job well done.
Blue, December, 2013
We are in transition to relocating and the Blue Cross plan was all we could get for our family. It has served us just fine
Insurance offered through employer.
Not employed with this company anymore.
i was insured with my parents and now turning 26 yrs, so need to get different insurance
Obomacare, December, 2013
It appears the president has decided to make every citizen by health insurance causing many citizens to pay a higher price for the same insurance with a higher deductible.
obamacare, December, 2013
iv' had great success with your procedures- hospital stay-and your overall savvy in the health care maelstrom.
BC/BS review, December, 2013
We had a high deductible through my husbands former employer. Only option available but we were pleased with the insurance.
need insurance, December, 2013
I was insured thru my wife and she lost her job I am just part time so I don't have coverage
Rising Rates, December, 2013
Policy is excellent, but BCBS continues to raise its rate making it no longer affordable.
keystone hmo, November, 2013
I found keystone to be a good policy but continued it after I retired. I have good coverage and no deductible however it is very
expensive. until obamacare I had no choice
Great company to work with. Unfortunately, my particular policy is being cancelled 12/31/13.
Too expensive, November, 2013
I could get insurance for $1300+ per month but after I retired I couldn't afford it. I applied for a cheaper policy but it will no longer be available after December 31, 2013. I have limited in come and my main concern is ongoing mental health coverage.
need shortterm insurance that qualifies for colleg, November, 2013
I currently have a short term insurance policy that expires on 11/24/13. I am looking for another short term policy that qualifies for college insurance.
Excellent Insurance, November, 2013
I have been with BCBS/Carefirst for over 20 years. There was a time when I worked for the State of Maryland and all categories were excellent. Unfortunately now I am covered by the State of Maryland COBRA insurance and the monthly cost is $1,300.00, but No deductible. The cost is extremely hurtful to our budget as only my husband is employed. The plan type is EPO.
Loved Blue Shield of California, November, 2013
Sadly I will be losing my health insurance coverage through my employer when the COBRA plan runs out soon. It was an excellent plan that covered both of my children and me when I was employed through the school district.
Had it thru my Mother's work, regular check ups is all I have done
bc/bs individual policy, November, 2013
under my mothers policy as a dependant full time student. Blue Essential 1000 ded need a comparable policy
The coverage is good, no deductibles for hospitalization and have had nothing extra to pay as well as no co-pays.
I have no choice, November, 2013
I have to get new insurance. This insurance is through my soon to be ex husband. I am going to lose it as soon as the divorce goes through.
Good but expensive, November, 2013
In my opinion, BCBS is the best insurance company, however, monthly premiums are expensive. I am looking for less expensive coverage for myself, hopefully with BCBS.
Increase in monthly premium, Ike is an adopted child and we as his parents are on a fixed income
Applicant, November, 2013
Very expensive . Cannot afford anymore due to decrease in income since six months ago.
I am currently on my moms insurance, but will be 26 in Dec and need my own insurance policy. I am not working fulltime.
Why I'm Shopping, November, 2013
The premium costs are getting way too high and I don't think we will be able to afford BCBS any longer.
awesome coverage, November, 2013
blue cross and blue shield is a very good company, I'm sorry it is cancelling my policy just because I moved to Fla. I don't think this is fair.
Hope you can help me, November, 2013
They charge me to much money was in a group policy. With the new law I can get regular Insurance. I hope you can help me......
insurance, October, 2013
I do not understand this section. I apologize for this.
INSURANCE CANCELLED BECAUSE OF MARKETPLACE REGULAT, October, 2013
I WAS VERY SATISFIED WITH MY INSURANCE COVERAGE,IT WAS CANCELLED BECAUSE IT COULDN'T MEET REGULATIONS OF THE NEW HEALTH CARE LAW. I AM SEEKING THE MOST AFFORDABLE INS WITH GOOD PRESCRIPTION DRUG COVERAGE.
RETIREMENT, October, 2013
BLUE CROSS BLUE SHIELD HAS BEEN A GOOD INSURANCE COMPANY FOR ME EVERY SINCE I HAVE BEEN WITH THEM
Good Company, October, 2013
Had Healthy New York with BC/BS. Can no longer have it. I do not want drug coverage and with new insurance you have to have it. I do not feel I should have to pay for coverage I do not want.
Blue Cross Blue Shield, October, 2013
Good coverage and service. any problems were handled in a timely professional way. I have no complaints
Loved Blue Cross...Lost when I quit work, October, 2013
good insurance....could not afford it or any plan at the moment I quit work.
Would have kept policy, October, 2013
Only changing since Obamacare is forcing me to change and can no longer renew as in past
Rising cost of insurance, October, 2013
I have been paying roughly $170 per month for health and dental coverage under my current Individual Blue plan. The deductibles have been reasonable, and customer service has been great. I am currently shopping other companies because of the changes under Obamacare has doubled not only my monthly premium but my co-pay and prescription coverage and tripled my deductible.
My husband Mike laid off from the Chicago Sun Times.
Our cobra is expiring. we want to buy a new policy
My premium cost more than doubled and all I get for the double is maternity care (I am 63), neonatal care and glasses and dentist for my children (youngest is 30). Obamacare did this and it is not right!
Elliot's review of BCBS, October, 2013
My mother is retiring and I will no longer be covered through her family policy.
BCBC PPO has been excellent.
All medical ins. has been expensive!
Have Cobra, can't afford payment, October, 2013
I have had Blue Cross Blue Shield through work, had a cervical spine surgery and have been out on medical leave, now, no job. Can't keep paying Cobra payments of 806.00 monthly.
Major Medical, October, 2013
This PPO plan is great (for the right premium), $500 deductible/person, $25/copay, 80/20
blue cross, October, 2013
I am very happy with blue cross and my policy. Customer service is wonderful. They are always available to answer my questions.
Mr, October, 2013
wheres the quote?
Blue Cross Blue Shield, October, 2013
Blue Cross has been our chosen healthcare provider for quite awhile now. Cost has been reasonable although there has been some flack between them and local medical establishments over customer acceptance. All in all a decent health insurer.
student health insurance offered through UND Good price for good coverage
Over all iam satisfied
Prescriptions, October, 2013
I use it for going to the doctor's office and for prescriptions.
Renewal of Policy, October, 2013
My type of Insurance plan will be closing down due to the Obama Health Care as of 12/31/2013. Need new policy.
Blue Cross/Blue shield, October, 2013
Good Kansas Company but my plan now does not qualify for Obamacare.
this is a good company', October, 2013
this company pays quickly.they are available when you call over a claim.they make sure you are completly satisifed before hanging up the phone
Currently on federal plan with parent. Policy too expensive. Parent retired and has Medicare now. Looking to find something with comparable coverage that would cost less.
Renewal, October, 2013
My plan is increasing by almost $500 in 2014. I chose this coverage which was affordable and met my needs. In 2014 it is no longer affordable.
Ins., October, 2013
Very disappointed blcr is not offering plan similar to coverage offered now. Rates look much higher for new plans and include high deductables. Almost not worth paying for ins. Most American families cannot afford this big increase on top of all other costs of living going up. Wish ins would not change at all.
Was under family insurance, now studying in N.Y.
medicare, October, 2013
need plan d medicare
Blue Cross Blue Shield of Nebraska, October, 2013
All qualifying expenses have been paid without any communication what so ever. I receive my monthly bill in a timely manner and have had no billing issues/problems.
Early Retirement, October, 2013
Plan to retire before I am 67 need coverage to bridge the gap
?, October, 2013
liked the coverage until the premiums more than doubled in cost. currently unemployed so there is no way I can afford these premiums
New Health Insurance, October, 2013
The reason I am looking for a different insurance agency is because of the cost and I would like to find cheaper insurance.
Health Care, October, 2013
Health care under the Affordable Care Act and trying to determine the best deal and benefits for the money involved.
Shopping for a Quote, October, 2013
I am currently covered on my wife's group plan at work and am wondering if I have an option to purchase my own coverage and have her drop me from her group plan.
Blue Cross, October, 2013
They had a pretty good deal going It was the only insurance offered
cobra, October, 2013
to much money
need new insurance due to Obama care
update, October, 2013
carefirst is great
this is a good company employer will no longer provide insurance cant afford on my own
Not sure what you are asking for?, July, 2013
Not sure what you are looking for.
Good but costly, May, 2013
No problem with claims or service, just costs continued to rise